Credit Card Purchases We accept MasterCard and Visa. Your credit card statement will read
CYS ECLECTIC. On our order form be sure to list your billing address exactly as it appears on your
credit card statement.
Shipping Destinations
Ordering an item on-line from CysGourmet.com? We ship to the United States
and Canada with on-line quotes for shipping to these destinations. Please email
us or give us a call with any questions or shipping quotes to destinations other
that the US or Canada.
Shipping Costs
When you place an order, you will see a selection of shipping options to choose
from and the related cost for each shipping method. These quotes are provded by
our carriers through Internet links we have established with them for this purpose.
No customer information is disclosed to them in this process. After selecting
your shipping method and completing your order, an order confirmation e-mail will
be sent to you. If you wish to make any further changes, please call us promptly
before your order ships.
Shipping Weights
Please note that the shipping rates for many items we sell are weight-based. The
weight of any such item can be found on its detail page. To reflect the policies
of the shipping companies we use, shipping weights will typically be rounded up
to the next full pound.
Large or Heavy Shipments
Large bulky items are not machine sortable by most carriers. Heavy items may require
shipment via truck. Thus, orders that fall into these categories may have longer
delivery intervals.
Return Policy
CysGourmet.com return policy is to if a customer is not satisfied with a product we will exchange it for another
in our catalog as long as the follwing conditions are met:
Unused portion of product must be returned to us within 14 days of your receiving it.
